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Operational Excellence for Small Business Conny Wens not overnightOperational Excellence isn't just for giants like Toyota. If you run a small business, you know how exhausting it can be to keep things running. Daily firefighting, unclear roles, repeated mistakes, and chaos are not signs of growththey're signs of a broken system. This book brings the powerful principles of Operational Excellence down to earth. Designed specifically for small businesses, it offers simple, actionable strategies to help you: Build
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