Overview

Adella Ovens is a trading name of Adella Ovens Sdn. Bhd. (1597143-P). We respect the privacy rights of our online visitors and recognize the importance of protecting the information collected about them.

Your privacy is important to us. This Privacy and Security Policy explains what information is collected when you visit https://adellaovens.my, why it is collected, and how we use it. It also outlines our data security practices, your rights to access and control any personally identifiable information you provide, and other relevant matters.

This policy is governed by our Terms of Use. We may occasionally update this Privacy and Security Policy, and any changes will be posted on this page. It is your responsibility to review this page periodically to stay informed.
If you have any questions regarding this policy, please contact us.

Collecting Personal Information

Adella Ovens does not collect personal information (such as your name or address) simply by your visit to our website. If you choose to provide such information, it is only used to fulfil your requests or with your consent to receive communication from Adella Ovens. This may include newsletters, product updates, promotions, or customer service communications related to your orders.

If you make a purchase through our website, we may collect details such as your name, address, contact number, email address, and billing or payment information. This information is required to process and complete your order.

We may use this information to:

Your information may be shared only with authorized employees or trusted third parties involved in completing your transaction (e.g., payment processors, logistics providers, or delivery partners).

Collecting Technical Information

Adella Ovens uses cookies to enhance your browsing experience — for example, to remember what’s in your shopping cart and recognize you when you return to our site. Cookies are small data files stored on your computer that record preferences but do not contain personal information or cause harm to your device. You must enable cookies to make purchases at Adella Ovens.

We may also collect anonymous technical information, such as:

This data helps us analyze website performance, improve user experience, and ensure compliance with applicable laws. We may also use third-party tools or analytics services, which may use cookies in a similar anonymous manner.

Sharing Personal and Technical Information

Your privacy is our priority. We only share personal information when necessary to:

We may disclose information if required by law, court order, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of Adella Ovens, our customers, or the public.

In the event that Adella Ovens Sdn. Bhd. is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction, with notice provided as required by law.

Links to Other Websites

Our website may contain links to third-party websites. Please note that Adella Ovens Sdn. Bhd. is not responsible for the privacy practices or content of those external sites. This Privacy Policy applies only to information collected through https://adellaovens.my.

Security

We employ secure technology and reasonable administrative practices to protect your personal information against unauthorized access, loss, misuse, or disclosure. Sensitive data (such as payment information) is processed using secure, encrypted connections.

While no system can guarantee absolute security, we take all appropriate measures to minimize risks and maintain the confidentiality and integrity of your data.

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

Your Consent to This Policy

By using the Adella Ovens website, you agree to the terms of this Privacy and Security Policy. Our Terms of Use take precedence over any conflicting provisions in this document. We may update this policy periodically, and any changes will be effective upon posting to this page.