1. Introduction

Welcome to Adella Ovens. This website, https://adellaovens.my, is operated by Adella Ovens Sdn. Bhd. (1597143-P).

By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or placing any order.

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our website after any changes means you accept those updates.

2. Products and Services

Adella Ovens offers a range of kitchen equipment, baking tools, ovens, mixers, and frozen pizza dough.

We strive to ensure all product descriptions, pricing, and availability information on our website are accurate. However, errors may occasionally occur. In such cases, we reserve the right to correct the information and cancel or adjust affected orders if necessary.

Product images are for illustrative purposes only and may vary slightly from the actual item due to lighting, display settings, or product improvements.

3. Pricing and Payment

All prices listed on https://adellaovens.my are in Malaysian Ringgit (MYR) and are subject to change without notice.

Full payment is required at the time of purchase via the payment methods available on our website.

We reserve the right to cancel any order if payment is not received, if payment information is invalid, or if fraud is suspected.

4. Shipping and Delivery

We aim to process and ship orders promptly after payment confirmation. Delivery times vary based on product type, stock availability, and destination.

For large equipment such as ovens or mixers, delivery may require additional time or special arrangements.

We are not liable for any delay or loss caused by courier services, customs clearance, or unforeseen circumstances beyond our control.

5. Return and Refund Policy

Please refer to our Refund Policy for complete details.
In summary:

All approved refunds will be processed within a reasonable time frame using the same method of payment.

6. Warranty

Selected products, such as ovens and mixers, may include a manufacturer’s warranty. Warranty coverage and duration vary by product and are stated in the product description or included documentation.
Warranty does not cover:

For warranty claims, please retain your proof of purchase and contact our customer service team.

7. Limitation of Liability

Adella Ovens shall not be held responsible for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.

Our liability, in any event, shall not exceed the total amount paid for the specific product purchased.

We make no warranties, express or implied, regarding the performance or suitability of products for any particular purpose beyond the specifications provided.

8. Intellectual Property

All content on https://adellaovens.my, including text, images, graphics, logos, and product information, is the property of Adella Ovens Sdn. Bhd. and protected by copyright laws.
You may not reproduce, distribute, modify, or use any content without prior written consent from Adella Ovens.

9. Privacy

Your privacy is important to us. Please review our Privacy & Security Policy to understand how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of Malaysia.
Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

11. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Adella Ovens Sdn. Bhd. (1597143-P)